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Jazz cancelled my family's season tickets after 36 years.

Sirkickyass said:
Update: One of my uncles is meeting with Greg Miller at 9 AM tomorrow morning. The contact info provided was legit. Thanks to everyone who reached out to team contacts and/or tweeted about this issue.

This, of course, will be the gold standard example going forward when people wonder if the team reads these boards.
Click to expand...

Interested in how sincere and empathetic Greg comes across in a private setting.
 
Sirkickyass said:
Update: One of my uncles is meeting with Greg Miller at 9 AM tomorrow morning. The contact info provided was legit. Thanks to everyone who reached out to team contacts and/or tweeted about this issue.

This, of course, will be the gold standard example going forward when people wonder if the team reads these boards.
Click to expand...
Update?
 
I just finished talking to my Uncle, who said he had a 75 minute meeting with Greg and one of the executives over season tickets this morning. Obviously that's a very lengthy meeting and all indications are that my Uncle completely took full advantage of his once-in-a-lifetime opportunity to get a personal meeting with a team owner. At the end of the day, who can blame him I guess.

Right off the bat I want to acknowledge that I got some factual details wrong in earlier posts. For example, the family had moved up more recently than I believed and the team called the day before Grandpa died rather than in the days after Grandpa died. The emotions about the incident were still raw but it does put a different light on events. No one would really be in a position to hold me accountable for these factual reporting problems but given that Greg went out of his way to meet with my Uncle I feel compelled to acknowledge that I made these mistakes in fairness to the team.

I also want to thank all the members of this forum who offered to help us out and/or reached out to team contacts. We got this meeting because of all of you. I regard it as a personal favor you all did for me. It warms my cold little heart and I owe all of you, yes all of you, a beer if and when our paths cross. Thank you. Very sincerely, thank you.

My Uncle reported that Greg was surprisingly attentive for the entire meeting and took 2-3 pages of notes based upon items that they spoke about. My uncle had the owner in the room so he decided to get on him about hobby horses that all fans want to talk about: The Hayward Contract, not firing Corbin fast enough, drafting Dante Exum, the CBA, etc etc. Obviously this was sort of beyond the scope of the original meeting but Greg was receptive to my Uncle busting his balls a little. If you guys want details about that part of the conversation I'll be happy to provide them.

As for the tickets themselves:

1. It turns out that the rules regarding devisability are largely because the team would prefer that tickets get into the hands of fans rather than to ticket brokers. Obviously this is understandable, but the team's method of preventing long time accounts from becoming broker accounts was something of a blunt instrument. The team acknowledges that. My Uncle let them know that the reality is that very few people have the means to continue to afford very good season tickets every season and pay for the tickets entirely by themselves, which is why he had started going in on tickets with some friends of his, to keep them in the family and maintain the seats.

The specific example is that in the 80s and 90s the season ticket holders all were essentially single ticket owners. Everyone sat in the same seats every game and if you sat next to other season ticket holders you actually got to know them just by virtue of being in proximity to them 41+ times a year. That is no longer the case. It's just too hard to both own all those tickets and consistently go to all the games. This has harmed the sense of community in the lower bowl specifically as the fans just don't know each other down there anymore and haven't for some time. This means that by necessity some true fans have to become, in effect, minor ticket brokers in order to justify keeping the seats so that they can offset some of the rising costs. The team had apparently been in a position where it was thinking of buyers as brokers or fans without thinking about this intersectionality between fans who want season tickets but also need to offload some portion of them.

Greg was receptive to this problem, and acknowledged that the team thinks that they have several hundred season tickets that are in the names of deceased persons. Greg pledged to my uncle that the team was going to make a special effort to, in effect, offer amnesty to families like mine where illness or death affects the primary season ticket holder but the family wants to continue the account. That's good for the team and good for the families involved.

2. Obviously all season ticket holders run into problems where they can't attend games and need to sell and/or give them away either to clients or using third party services like KSL.com. People also tend to assume that whatever tickets you're willing to give away can't be that great. My uncle spoke with Greg about providing hyperlinks that give the 360 degree seat view from various seats in the building. These pictures are already available on the Jazz website, but they're not easily direct linkable. Greg has indicated that this is an idea that the team is going to implement so that sellers on KSL or even business clients who want to know what kind of seats they're being offered can just click on a link and see the view from the seats. That should make seats somewhat more liquid.

3. Apparently one of the problems in splitting up season tickets in the past has been when the physical tickets actually appear. Although you can make flash tickets and use those for the first few preseason games the hard tickets frequently dont' show up until after some games have already been played. It was expressed that ticket groups want to split these tickets up as fast as possible and that they want it to be an event with people effectively drafting games. Having some games already be in the past when you can do this physically is a bummer. Greg pledged to look into how to get the tickets out to season ticket holders faster.

There were a few more minor issues related to how to improve these things between the team and fans that were discussed, but those were the highlights.

Ultimately, the team offered to let us purchase equivalent seats as season ticket holders at retail price (i.e. no discount was offered). My uncle has decided that given the proximity of the season and the difficulty of rounding up partners to split costs at this point that he's going to take a season off. He let Greg know that he would always be a Jazz fan and that he would be back in future seasons as a season ticket holder going forward.

I think it's safe to say that we've been satisfied and have mended the fences with the team. The immediate and public response here was impressive and the ease of scheduling the appointment was surprising. When my Uncle called the team offered to have him come in at 2:00 PM the same day to meet with Greg so this was obviously a priority for them.

My only regret was that my Uncle didn't use this opportunity to stump for a Kyrylo Fesenko trade (hey he's currently with the Wolves!) but it sounds like we got virtually everything else we could have reasonably asked for.
 
Sirkickyass said:
I just finished talking to my Uncle, who said he had a 75 minute meeting with Greg and one of the executives over season tickets this morning. Obviously that's a very lengthy meeting and all indications are that my Uncle completely took full advantage of his once-in-a-lifetime opportunity to get a personal meeting with a team owner. At the end of the day, who can blame him I guess.

Right off the bat I want to acknowledge that I got some factual details wrong in earlier posts. For example, the family had moved up more recently than I believed and the team called the day before Grandpa died rather than in the days after Grandpa died. The emotions about the incident were still raw but it does put a different light on events. No one would really be in a position to hold me accountable for these factual reporting problems but given that Greg went out of his way to meet with my Uncle I feel compelled to acknowledge that I made these mistakes in fairness to the team.

I also want to thank all the members of this forum who offered to help us out and/or reached out to team contacts. We got this meeting because of all of you. I regard it as a personal favor you all did for me. It warms my cold little heart and I owe all of you, yes all of you, a beer if and when our paths cross. Thank you. Very sincerely, thank you.

My Uncle reported that Greg was surprisingly attentive for the entire meeting and took 2-3 pages of notes based upon items that they spoke about. My uncle had the owner in the room so he decided to get on him about hobby horses that all fans want to talk about: The Hayward Contract, not firing Corbin fast enough, drafting Dante Exum, the CBA, etc etc. Obviously this was sort of beyond the scope of the original meeting but Greg was receptive to my Uncle busting his balls a little. If you guys want details about that part of the conversation I'll be happy to provide them.

As for the tickets themselves:

1. It turns out that the rules regarding devisability are largely because the team would prefer that tickets get into the hands of fans rather than to ticket brokers. Obviously this is understandable, but the team's method of preventing long time accounts from becoming broker accounts was something of a blunt instrument. The team acknowledges that. My Uncle let them know that the reality is that very few people have the means to continue to afford very good season tickets every season and pay for the tickets entirely by themselves, which is why he had started going in on tickets with some friends of his, to keep them in the family and maintain the seats.

The specific example is that in the 80s and 90s the season ticket holders all were essentially single ticket owners. Everyone sat in the same seats every game and if you sat next to other season ticket holders you actually got to know them just by virtue of being in proximity to them 41+ times a year. That is no longer the case. It's just too hard to both own all those tickets and consistently go to all the games. This has harmed the sense of community in the lower bowl specifically as the fans just don't know each other down there anymore and haven't for some time. This means that by necessity some true fans have to become, in effect, minor ticket brokers in order to justify keeping the seats so that they can offset some of the rising costs. The team had apparently been in a position where it was thinking of buyers as brokers or fans without thinking about this intersectionality between fans who want season tickets but also need to offload some portion of them.

Greg was receptive to this problem, and acknowledged that the team thinks that they have several hundred season tickets that are in the names of deceased persons. Greg pledged to my uncle that the team was going to make a special effort to, in effect, offer amnesty to families like mine where illness or death affects the primary season ticket holder but the family wants to continue the account. That's good for the team and good for the families involved.

2. Obviously all season ticket holders run into problems where they can't attend games and need to sell and/or give them away either to clients or using third party services like KSL.com. People also tend to assume that whatever tickets you're willing to give away can't be that great. My uncle spoke with Greg about providing hyperlinks that give the 360 degree seat view from various seats in the building. These pictures are already available on the Jazz website, but they're not easily direct linkable. Greg has indicated that this is an idea that the team is going to implement so that sellers on KSL or even business clients who want to know what kind of seats they're being offered can just click on a link and see the view from the seats. That should make seats somewhat more liquid.

3. Apparently one of the problems in splitting up season tickets in the past has been when the physical tickets actually appear. Although you can make flash tickets and use those for the first few preseason games the hard tickets frequently dont' show up until after some games have already been played. It was expressed that ticket groups want to split these tickets up as fast as possible and that they want it to be an event with people effectively drafting games. Having some games already be in the past when you can do this physically is a bummer. Greg pledged to look into how to get the tickets out to season ticket holders faster.

There were a few more minor issues related to how to improve these things between the team and fans that were discussed, but those were the highlights.

Ultimately, the team offered to let us purchase equivalent seats as season ticket holders at retail price (i.e. no discount was offered). My uncle has decided that given the proximity of the season and the difficulty of rounding up partners to split costs at this point that he's going to take a season off. He let Greg know that he would always be a Jazz fan and that he would be back in future seasons as a season ticket holder going forward.

I think it's safe to say that we've been satisfied and have mended the fences with the team. The immediate and public response here was impressive and the ease of scheduling the appointment was surprising. When my Uncle called the team offered to have him come in at 2:00 PM the same day to meet with Greg so this was obviously a priority for them.

My only regret was that my Uncle didn't use this opportunity to stump for a Kyrylo Fesenko trade (hey he's currently with the Wolves!) but it sounds like we got virtually everything else we could have reasonably asked for.
Click to expand...

Yes please. As much as you can provide without getting Greg in trouble as he's been SOLID in his handling of this situation and he definitely got my respect.
 
Sirkickyass said:
I just finished talking to my Uncle, who said he had a 75 minute meeting with Greg and one of the executives over season tickets this morning. Obviously that's a very lengthy meeting and all indications are that my Uncle completely took full advantage of his once-in-a-lifetime opportunity to get a personal meeting with a team owner. At the end of the day, who can blame him I guess.

Right off the bat I want to acknowledge that I got some factual details wrong in earlier posts. For example, the family had moved up more recently than I believed and the team called the day before Grandpa died rather than in the days after Grandpa died. The emotions about the incident were still raw but it does put a different light on events. No one would really be in a position to hold me accountable for these factual reporting problems but given that Greg went out of his way to meet with my Uncle I feel compelled to acknowledge that I made these mistakes in fairness to the team.

I also want to thank all the members of this forum who offered to help us out and/or reached out to team contacts. We got this meeting because of all of you. I regard it as a personal favor you all did for me. It warms my cold little heart and I owe all of you, yes all of you, a beer if and when our paths cross. Thank you. Very sincerely, thank you.

My Uncle reported that Greg was surprisingly attentive for the entire meeting and took 2-3 pages of notes based upon items that they spoke about. My uncle had the owner in the room so he decided to get on him about hobby horses that all fans want to talk about: The Hayward Contract, not firing Corbin fast enough, drafting Dante Exum, the CBA, etc etc. Obviously this was sort of beyond the scope of the original meeting but Greg was receptive to my Uncle busting his balls a little. If you guys want details about that part of the conversation I'll be happy to provide them.

As for the tickets themselves:

1. It turns out that the rules regarding devisability are largely because the team would prefer that tickets get into the hands of fans rather than to ticket brokers. Obviously this is understandable, but the team's method of preventing long time accounts from becoming broker accounts was something of a blunt instrument. The team acknowledges that. My Uncle let them know that the reality is that very few people have the means to continue to afford very good season tickets every season and pay for the tickets entirely by themselves, which is why he had started going in on tickets with some friends of his, to keep them in the family and maintain the seats.

The specific example is that in the 80s and 90s the season ticket holders all were essentially single ticket owners. Everyone sat in the same seats every game and if you sat next to other season ticket holders you actually got to know them just by virtue of being in proximity to them 41+ times a year. That is no longer the case. It's just too hard to both own all those tickets and consistently go to all the games. This has harmed the sense of community in the lower bowl specifically as the fans just don't know each other down there anymore and haven't for some time. This means that by necessity some true fans have to become, in effect, minor ticket brokers in order to justify keeping the seats so that they can offset some of the rising costs. The team had apparently been in a position where it was thinking of buyers as brokers or fans without thinking about this intersectionality between fans who want season tickets but also need to offload some portion of them.

Greg was receptive to this problem, and acknowledged that the team thinks that they have several hundred season tickets that are in the names of deceased persons. Greg pledged to my uncle that the team was going to make a special effort to, in effect, offer amnesty to families like mine where illness or death affects the primary season ticket holder but the family wants to continue the account. That's good for the team and good for the families involved.

2. Obviously all season ticket holders run into problems where they can't attend games and need to sell and/or give them away either to clients or using third party services like KSL.com. People also tend to assume that whatever tickets you're willing to give away can't be that great. My uncle spoke with Greg about providing hyperlinks that give the 360 degree seat view from various seats in the building. These pictures are already available on the Jazz website, but they're not easily direct linkable. Greg has indicated that this is an idea that the team is going to implement so that sellers on KSL or even business clients who want to know what kind of seats they're being offered can just click on a link and see the view from the seats. That should make seats somewhat more liquid.

3. Apparently one of the problems in splitting up season tickets in the past has been when the physical tickets actually appear. Although you can make flash tickets and use those for the first few preseason games the hard tickets frequently dont' show up until after some games have already been played. It was expressed that ticket groups want to split these tickets up as fast as possible and that they want it to be an event with people effectively drafting games. Having some games already be in the past when you can do this physically is a bummer. Greg pledged to look into how to get the tickets out to season ticket holders faster.

There were a few more minor issues related to how to improve these things between the team and fans that were discussed, but those were the highlights.

Ultimately, the team offered to let us purchase equivalent seats as season ticket holders at retail price (i.e. no discount was offered). My uncle has decided that given the proximity of the season and the difficulty of rounding up partners to split costs at this point that he's going to take a season off. He let Greg know that he would always be a Jazz fan and that he would be back in future seasons as a season ticket holder going forward.

I think it's safe to say that we've been satisfied and have mended the fences with the team. The immediate and public response here was impressive and the ease of scheduling the appointment was surprising. When my Uncle called the team offered to have him come in at 2:00 PM the same day to meet with Greg so this was obviously a priority for them.

My only regret was that my Uncle didn't use this opportunity to stump for a Kyrylo Fesenko trade (hey he's currently with the Wolves!) but it sounds like we got virtually everything else we could have reasonably asked for.
Click to expand...

Wow.

Sent from my SGH-T959V using Tapatalk 2
 
Uhhhhh, yeah we need the other stuff that Greg talked with your uncle about too. That's awwsome that he would talk about that stuff as well. Sounds like a good dude. If he was able to talk that intelligibly about the ticket holders and the ins and outs of being a season ticket holder, he is pretty on top of things. Not a slouch by any means.
 
I've been on the fence with my opinion of Greg Miller (not a hater, but not a homer either)...this changes things. You can count me in as a Greg Miller homer now. Very classy. Probably the only owner in the NBA that would do something like this.
 
Sirkickyass said:
I just finished talking to my Uncle, who said he had a 75 minute meeting with Greg and one of the executives over season tickets this morning. Obviously that's a very lengthy meeting and all indications are that my Uncle completely took full advantage of his once-in-a-lifetime opportunity to get a personal meeting with a team owner. At the end of the day, who can blame him I guess.

Right off the bat I want to acknowledge that I got some factual details wrong in earlier posts. For example, the family had moved up more recently than I believed and the team called the day before Grandpa died rather than in the days after Grandpa died. The emotions about the incident were still raw but it does put a different light on events. No one would really be in a position to hold me accountable for these factual reporting problems but given that Greg went out of his way to meet with my Uncle I feel compelled to acknowledge that I made these mistakes in fairness to the team.

I also want to thank all the members of this forum who offered to help us out and/or reached out to team contacts. We got this meeting because of all of you. I regard it as a personal favor you all did for me. It warms my cold little heart and I owe all of you, yes all of you, a beer if and when our paths cross. Thank you. Very sincerely, thank you.

My Uncle reported that Greg was surprisingly attentive for the entire meeting and took 2-3 pages of notes based upon items that they spoke about. My uncle had the owner in the room so he decided to get on him about hobby horses that all fans want to talk about: The Hayward Contract, not firing Corbin fast enough, drafting Dante Exum, the CBA, etc etc. Obviously this was sort of beyond the scope of the original meeting but Greg was receptive to my Uncle busting his balls a little. If you guys want details about that part of the conversation I'll be happy to provide them.

As for the tickets themselves:

1. It turns out that the rules regarding devisability are largely because the team would prefer that tickets get into the hands of fans rather than to ticket brokers. Obviously this is understandable, but the team's method of preventing long time accounts from becoming broker accounts was something of a blunt instrument. The team acknowledges that. My Uncle let them know that the reality is that very few people have the means to continue to afford very good season tickets every season and pay for the tickets entirely by themselves, which is why he had started going in on tickets with some friends of his, to keep them in the family and maintain the seats.

The specific example is that in the 80s and 90s the season ticket holders all were essentially single ticket owners. Everyone sat in the same seats every game and if you sat next to other season ticket holders you actually got to know them just by virtue of being in proximity to them 41+ times a year. That is no longer the case. It's just too hard to both own all those tickets and consistently go to all the games. This has harmed the sense of community in the lower bowl specifically as the fans just don't know each other down there anymore and haven't for some time. This means that by necessity some true fans have to become, in effect, minor ticket brokers in order to justify keeping the seats so that they can offset some of the rising costs. The team had apparently been in a position where it was thinking of buyers as brokers or fans without thinking about this intersectionality between fans who want season tickets but also need to offload some portion of them.

Greg was receptive to this problem, and acknowledged that the team thinks that they have several hundred season tickets that are in the names of deceased persons. Greg pledged to my uncle that the team was going to make a special effort to, in effect, offer amnesty to families like mine where illness or death affects the primary season ticket holder but the family wants to continue the account. That's good for the team and good for the families involved.

2. Obviously all season ticket holders run into problems where they can't attend games and need to sell and/or give them away either to clients or using third party services like KSL.com. People also tend to assume that whatever tickets you're willing to give away can't be that great. My uncle spoke with Greg about providing hyperlinks that give the 360 degree seat view from various seats in the building. These pictures are already available on the Jazz website, but they're not easily direct linkable. Greg has indicated that this is an idea that the team is going to implement so that sellers on KSL or even business clients who want to know what kind of seats they're being offered can just click on a link and see the view from the seats. That should make seats somewhat more liquid.

3. Apparently one of the problems in splitting up season tickets in the past has been when the physical tickets actually appear. Although you can make flash tickets and use those for the first few preseason games the hard tickets frequently dont' show up until after some games have already been played. It was expressed that ticket groups want to split these tickets up as fast as possible and that they want it to be an event with people effectively drafting games. Having some games already be in the past when you can do this physically is a bummer. Greg pledged to look into how to get the tickets out to season ticket holders faster.

There were a few more minor issues related to how to improve these things between the team and fans that were discussed, but those were the highlights.

Ultimately, the team offered to let us purchase equivalent seats as season ticket holders at retail price (i.e. no discount was offered). My uncle has decided that given the proximity of the season and the difficulty of rounding up partners to split costs at this point that he's going to take a season off. He let Greg know that he would always be a Jazz fan and that he would be back in future seasons as a season ticket holder going forward.

I think it's safe to say that we've been satisfied and have mended the fences with the team. The immediate and public response here was impressive and the ease of scheduling the appointment was surprising. When my Uncle called the team offered to have him come in at 2:00 PM the same day to meet with Greg so this was obviously a priority for them.

My only regret was that my Uncle didn't use this opportunity to stump for a Kyrylo Fesenko trade (hey he's currently with the Wolves!) but it sounds like we got virtually everything else we could have reasonably asked for.
Click to expand...

So your family made a huge fuss about having your season tickets canceled, get a private meeting with Greg Miller, only to decline his offer to purchase similar seats? Say what? I would have been really annoyed if I were Greg Miller.


Congrats on acting like a baby, overreacting, and getting some undeserved attention by the owner of the Utah Jazz.

Next time you try to lecture me about something, remember how you handled this.

Tool!
 
Hack said:
So your family made a huge fuss about having your season tickets canceled, get a private meeting with Greg Miller, only to decline his offer to purchase similar seats? Say what? I would have been really annoyed if I were Greg Miller.


Congrats on acting like a baby, overreacting, and getting some undeserved attention by the owner of the Utah Jazz.

Next time you try to lecture me about something, remember how you handled this.

Tool!
Click to expand...

Dear Hack,

First of all I'm sure if I've lectured you in the past you deserved it. Although none of our interactions rise to the level of memory for me I'm sure this has happened and you obviously seem kind of raw about it.

Second, we were very appreciative of the meeting. If that didn't come across in my earlier post, let me reiterate: we appreciated that Greg paid attention to the issue and we especially appreciated the efforts of members of this forum that garnered that attention. In our minds this was a win for everybody: we don't feel as raw towards the team about what happened and a very ugly potential situation was defused. You can see that on this very board where people have seen this incident and appear to be coming away, by and large, with a greater appreciation for Greg Miller largely as a result of how he handled it.

Third, there are some practical realities that go into buying those tickets. Portions of people that my uncle was planning to pool costs with scrambled and had already found replacements. That temporal difference isn't recoverable because those buyers aren't just waiting around for the owner of the Jazz to have a meeting and resolve it. From the perspective of a week or two ago that seemed extraordinarily unlikely.

Fourth, as detailed in a prior post the results of the meeting are likely going to be positive for all season ticket holders not just my individual family. This event will likely end up being good for many many people.

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again." You also seem to be under the impression that my family was committing to repurchasing season tickets just because Greg Miller offered a meeting. That was nice, but billionaires are not yet so powerful that merely offering to be in the same room with you commits you to writing a check for $10k for two season tickets when you were furious at them a week before. The reality is those seats are available right now to anyone who wants them. You could go on utahjazz.com and purchase them. You don't need to be in the same room as the owner to buy them. The cost of losing Grandpa's seats has already been absorbed. This wasn't a particularly special favor, nor was it framed as such.

I wasn't there but the report I got indicated that Greg thought it was a positive meeting too. Our only real regret is that Grandpa never lived to see the Jazz win a championship. He had season tickets for the Utah Stars in the 1970s when they won, but we all know that's not the same thing.

I hope this addresses your concerns. In this difficult time I'm sure you can imagine that our number one priority was satisfying you, Hack, personally and purchasing season tickets at full price just to satisfy your emotional needs.

Next post I'll get into some of the basketball specific stuff that was discussed.

Sincerely,

Sirkickyass
 
Last edited:
Sirkickyass said:
Dear Hack,

First of all I'm sure if I've lectured you in the past you deserved it. Although none of our interactions rise to the level of memory for me I'm sure this has happened and you obviously seem kind of raw about it.

Second, we were very appreciative of the meeting. If that didn't come across in my earlier post, let me reiterate: we appreciated that Greg paid attention to the issue and we especially appreciated the efforts of members of this forum that garnered that attention. In our minds this was a win for everybody: we don't feel as raw towards the team about what happened and a very ugly potential situation was defused. You can see that on this very board where people have seen this incident and appear to be coming away, by and large, with a greater appreciation for Greg Miller largely as a result of how he handled it.

Third, there are some practical realities that go into buying those tickets. Portions of people that my uncle was planning to pool costs with scrambled and had already found replacements. That temporal difference isn't recoverable because those buyers aren't just waiting around for the owner of the Jazz to have a meeting and resolve it. From the perspective of a week or two ago that seemed extraordinarily unlikely.

Fourth, as detailed in a prior post the results of the meeting are likely going to be positive for all season ticket holders not just my individual family. This event will likely end up being good for many many people.

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again." You also seem to be under the impression that my family was committing to repurchasing season tickets just because Greg Miller offered a meeting. That was nice, but billionaires are not yet so powerful that merely offering to be in the same room with you commits you to writing a check for $10k for two season tickets when you were furious at them a week before.

I wasn't there but the report I got indicated that Greg thought it was a positive meeting too. Our only real regret is that Grandpa never lived to see the Jazz win a championship. He had season tickets for the Utah Stars in the 1970s when they won, but we all know that's not the same thing.

I hope this addresses your concerns. In this difficult time I'm sure you can imagine that our number one priority was satisfying you, Hack, personally and purchasing season tickets at full price just to satisfy your emotional needs.

Next post I'll get into some of the basketball specific stuff that was discussed.

Sincerely,

Sirkickyass
Click to expand...

Sixth: I only read the first one tbh


£¥£
 
Sirkickyass said:
Dear Hack,

First of all I'm sure if I've lectured you in the past you deserved it. Although none of our interactions rise to the level of memory for me I'm sure this has happened and you obviously seem kind of raw about it.

Second, we were very appreciative of the meeting. If that didn't come across in my earlier post, let me reiterate: we appreciated that Greg paid attention to the issue and we especially appreciated the efforts of members of this forum that garnered that attention. In our minds this was a win for everybody: we don't feel as raw towards the team about what happened and a very ugly potential situation was defused. You can see that on this very board where people have seen this incident and appear to be coming away, by and large, with a greater appreciation for Greg Miller largely as a result of how he handled it.

Third, there are some practical realities that go into buying those tickets. Portions of people that my uncle was planning to pool costs with scrambled and had already found replacements. That temporal difference isn't recoverable because those buyers aren't just waiting around for the owner of the Jazz to have a meeting and resolve it. From the perspective of a week or two ago that seemed extraordinarily unlikely.

Fourth, as detailed in a prior post the results of the meeting are likely going to be positive for all season ticket holders not just my individual family. This event will likely end up being good for many many people.

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again." You also seem to be under the impression that my family was committing to repurchasing season tickets just because Greg Miller offered a meeting. That was nice, but billionaires are not yet so powerful that merely offering to be in the same room with you commits you to writing a check for $10k for two season tickets when you were furious at them a week before. The reality is those seats are available right now to anyone who wants them. You could go on utahjazz.com and purchase them. You don't need to be in the same room as the owner to buy them. The cost of losing Grandpa's seats has already been absorbed. This wasn't a particularly special favor, nor was it framed as such.

I wasn't there but the report I got indicated that Greg thought it was a positive meeting too. Our only real regret is that Grandpa never lived to see the Jazz win a championship. He had season tickets for the Utah Stars in the 1970s when they won, but we all know that's not the same thing.

I hope this addresses your concerns. In this difficult time I'm sure you can imagine that our number one priority was satisfying you, Hack, personally and purchasing season tickets at full price just to satisfy your emotional needs.

Next post I'll get into some of the basketball specific stuff that was discussed.

Sincerely,

Sirkickyass
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I'm just busting your chops. Because you deserve it.
 
I'm really impressed by the way Greg has handled things over these past few days. There was one former employee who made a very angry post earlier in this thread, but his opinion really seems to be the outlier among informed voices. I have a couple of friends who are fairly high up in the Miller organization and they have tons of great things to say. Here's to a great season!
 
Sirkickyass said:
Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again."
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So, I'm not clear--did they say you can get the "improved seats season tickets" (for lack of a better name) after a hiatus, or would these just be the "run of the mill season tickets"?
 
QuinSnydersHair said:
We don't want any bad press, do we Greggy? Go put a little more gel in your hair like you're a 16 year old boy and let an adult take the reins. Play time's over.

****ing douche.
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QuinSnydersHair said:
Yes, I would talk to him this way. It has nothing to do with being a tough guy, which I'm not. It has to do with him being a joke due to his general lack of courtesy and lame business practices.

If this is Greg, his posting on this board is transparent as can be imo. It is a simple proactive move to avoid bad press so he can keep the pure Jazz image going, his status in the eyes of the fans, secure.

Do you really think the person in charge of the Jazz does not know their ticket policies and how they work? If he doesn't, then he's not doing his job. That's not micromanaging, that's being aware of the ins and outs of the business and what is going on and in this case, I'm of the belief that Greg knows their ticket policies as it pertains to situations like these. I'm also of the belief that he is aware of their practices as it pertains to having their reps contact Kick's uncle less than 48 hours after his grandfather's death. And if he's aware, he's signed off on such practices. At the end of the day, he either supports such policies and that's why they're in place or he hasn't a clue as to what's going on in his own company. Either way, he's a dumbass.
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QuinSnydersHair said:
^
To me, those other people should run those areas, yes, but Greg should know through meetings with these other executives exactly what is going on and the practices and policies the Jazz have in place.
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Well someone looks like a huge dumbass right now.
 
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