Jazz cancelled my family's season tickets after 36 years.

[sirkickyass]

So your family made a huge fuss about having your season tickets canceled, get a private meeting with Greg Miller, only to decline his offer to purchase similar seats? Say what? I would have been really annoyed if I were Greg Miller.


Congrats on acting like a baby, overreacting, and getting some undeserved attention by the owner of the Utah Jazz.

Next time you try to lecture me about something, remember how you handled this.

Tool!

Dear Hack,

First of all I'm sure if I've lectured you in the past you deserved it. Although none of our interactions rise to the level of memory for me I'm sure this has happened and you obviously seem kind of raw about it.

Second, we were very appreciative of the meeting. If that didn't come across in my earlier post, let me reiterate: we appreciated that Greg paid attention to the issue and we especially appreciated the efforts of members of this forum that garnered that attention. In our minds this was a win for everybody: we don't feel as raw towards the team about what happened and a very ugly potential situation was defused. You can see that on this very board where people have seen this incident and appear to be coming away, by and large, with a greater appreciation for Greg Miller largely as a result of how he handled it.

Third, there are some practical realities that go into buying those tickets. Portions of people that my uncle was planning to pool costs with scrambled and had already found replacements. That temporal difference isn't recoverable because those buyers aren't just waiting around for the owner of the Jazz to have a meeting and resolve it. From the perspective of a week or two ago that seemed extraordinarily unlikely.

Fourth, as detailed in a prior post the results of the meeting are likely going to be positive for all season ticket holders not just my individual family. This event will likely end up being good for many many people.

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again." You also seem to be under the impression that my family was committing to repurchasing season tickets just because Greg Miller offered a meeting. That was nice, but billionaires are not yet so powerful that merely offering to be in the same room with you commits you to writing a check for $10k for two season tickets when you were furious at them a week before. The reality is those seats are available right now to anyone who wants them. You could go on utahjazz.com and purchase them. You don't need to be in the same room as the owner to buy them. The cost of losing Grandpa's seats has already been absorbed. This wasn't a particularly special favor, nor was it framed as such.

I wasn't there but the report I got indicated that Greg thought it was a positive meeting too. Our only real regret is that Grandpa never lived to see the Jazz win a championship. He had season tickets for the Utah Stars in the 1970s when they won, but we all know that's not the same thing.

I hope this addresses your concerns. In this difficult time I'm sure you can imagine that our number one priority was satisfying you, Hack, personally and purchasing season tickets at full price just to satisfy your emotional needs.

Next post I'll get into some of the basketball specific stuff that was discussed.

Sincerely,

Sirkickyass

 

[UGLI baby]

Dear Hack,

First of all I'm sure if I've lectured you in the past you deserved it. Although none of our interactions rise to the level of memory for me I'm sure this has happened and you obviously seem kind of raw about it.

Second, we were very appreciative of the meeting. If that didn't come across in my earlier post, let me reiterate: we appreciated that Greg paid attention to the issue and we especially appreciated the efforts of members of this forum that garnered that attention. In our minds this was a win for everybody: we don't feel as raw towards the team about what happened and a very ugly potential situation was defused. You can see that on this very board where people have seen this incident and appear to be coming away, by and large, with a greater appreciation for Greg Miller largely as a result of how he handled it.

Third, there are some practical realities that go into buying those tickets. Portions of people that my uncle was planning to pool costs with scrambled and had already found replacements. That temporal difference isn't recoverable because those buyers aren't just waiting around for the owner of the Jazz to have a meeting and resolve it. From the perspective of a week or two ago that seemed extraordinarily unlikely.

Fourth, as detailed in a prior post the results of the meeting are likely going to be positive for all season ticket holders not just my individual family. This event will likely end up being good for many many people.

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again." You also seem to be under the impression that my family was committing to repurchasing season tickets just because Greg Miller offered a meeting. That was nice, but billionaires are not yet so powerful that merely offering to be in the same room with you commits you to writing a check for $10k for two season tickets when you were furious at them a week before.

I wasn't there but the report I got indicated that Greg thought it was a positive meeting too. Our only real regret is that Grandpa never lived to see the Jazz win a championship. He had season tickets for the Utah Stars in the 1970s when they won, but we all know that's not the same thing.

I hope this addresses your concerns. In this difficult time I'm sure you can imagine that our number one priority was satisfying you, Hack, personally and purchasing season tickets at full price just to satisfy your emotional needs.

Next post I'll get into some of the basketball specific stuff that was discussed.

Sincerely,

Sirkickyass

Sixth: I only read the first one tbh


£¥£

 

[Hotdog]

Dear Hack,

First of all I'm sure if I've lectured you in the past you deserved it. Although none of our interactions rise to the level of memory for me I'm sure this has happened and you obviously seem kind of raw about it.

Second, we were very appreciative of the meeting. If that didn't come across in my earlier post, let me reiterate: we appreciated that Greg paid attention to the issue and we especially appreciated the efforts of members of this forum that garnered that attention. In our minds this was a win for everybody: we don't feel as raw towards the team about what happened and a very ugly potential situation was defused. You can see that on this very board where people have seen this incident and appear to be coming away, by and large, with a greater appreciation for Greg Miller largely as a result of how he handled it.

Third, there are some practical realities that go into buying those tickets. Portions of people that my uncle was planning to pool costs with scrambled and had already found replacements. That temporal difference isn't recoverable because those buyers aren't just waiting around for the owner of the Jazz to have a meeting and resolve it. From the perspective of a week or two ago that seemed extraordinarily unlikely.

Fourth, as detailed in a prior post the results of the meeting are likely going to be positive for all season ticket holders not just my individual family. This event will likely end up being good for many many people.

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again." You also seem to be under the impression that my family was committing to repurchasing season tickets just because Greg Miller offered a meeting. That was nice, but billionaires are not yet so powerful that merely offering to be in the same room with you commits you to writing a check for $10k for two season tickets when you were furious at them a week before. The reality is those seats are available right now to anyone who wants them. You could go on utahjazz.com and purchase them. You don't need to be in the same room as the owner to buy them. The cost of losing Grandpa's seats has already been absorbed. This wasn't a particularly special favor, nor was it framed as such.

I wasn't there but the report I got indicated that Greg thought it was a positive meeting too. Our only real regret is that Grandpa never lived to see the Jazz win a championship. He had season tickets for the Utah Stars in the 1970s when they won, but we all know that's not the same thing.

I hope this addresses your concerns. In this difficult time I'm sure you can imagine that our number one priority was satisfying you, Hack, personally and purchasing season tickets at full price just to satisfy your emotional needs.

Next post I'll get into some of the basketball specific stuff that was discussed.

Sincerely,

Sirkickyass

I'm just busting your chops. Because you deserve it.

 

[Joe Bagadonuts]

I'm really impressed by the way Greg has handled things over these past few days. There was one former employee who made a very angry post earlier in this thread, but his opinion really seems to be the outlier among informed voices. I have a couple of friends who are fairly high up in the Miller organization and they have tons of great things to say. Here's to a great season!

 

[fishonjazz]

Probably the only owner in the NBA that would do something like this.

This.

 

[fishonjazz]

Sixth: I only read the first one tbh


£¥£

Lol

 

[colton]

Fifth, the end result is that we'll end up buying season tickets in future seasons. This is just a one-year hiatus. That's a bump up from our previous position of "never again."

So, I'm not clear--did they say you can get the "improved seats season tickets" (for lack of a better name) after a hiatus, or would these just be the "run of the mill season tickets"?

 

[Saint Cy of JFC]

We don't want any bad press, do we Greggy? Go put a little more gel in your hair like you're a 16 year old boy and let an adult take the reins. Play time's over.

****ing douche.

Yes, I would talk to him this way. It has nothing to do with being a tough guy, which I'm not. It has to do with him being a joke due to his general lack of courtesy and lame business practices.

If this is Greg, his posting on this board is transparent as can be imo. It is a simple proactive move to avoid bad press so he can keep the pure Jazz image going, his status in the eyes of the fans, secure.

Do you really think the person in charge of the Jazz does not know their ticket policies and how they work? If he doesn't, then he's not doing his job. That's not micromanaging, that's being aware of the ins and outs of the business and what is going on and in this case, I'm of the belief that Greg knows their ticket policies as it pertains to situations like these. I'm also of the belief that he is aware of their practices as it pertains to having their reps contact Kick's uncle less than 48 hours after his grandfather's death. And if he's aware, he's signed off on such practices. At the end of the day, he either supports such policies and that's why they're in place or he hasn't a clue as to what's going on in his own company. Either way, he's a dumbass.

^
To me, those other people should run those areas, yes, but Greg should know through meetings with these other executives exactly what is going on and the practices and policies the Jazz have in place.

Well someone looks like a huge dumbass right now.

 

[Witty Username]

The more I read about this, and how the meeting went, I'm just perplexed. I can see the initial frustration by the ticket holder family. Then, I became even more confused when GMiller signed on to do some PR and damage control, and then my mind went into a full fifth dimensional bizarro land when, after glossing over the estimation of the meeting, that GMiller basically just sat there to explain and defend the ticket policies. My guess is that he wanted to show fans he seemed like he had a clue on how various aspects of the business are ran. Okay Greg? You set up an obviously distinguished visit to offer them retail price in another spot, what in the hell is that about? I'm sure some classy goon could've done that. Comes off as condescending and petty, and is the very least of what I would've expected considering the timeline of how long they were season ticket holders and the initial response by Greg.

What a chowder head.

 

[♪alt13]

@gmiller

SLC hosting the FIBA World Cup would be cool.

 

[sirkickyass]

My Uncle reported that Greg was surprisingly attentive for the entire meeting and took 2-3 pages of notes based upon items that they spoke about. My uncle had the owner in the room so he decided to get on him about hobby horses that all fans want to talk about: The Hayward Contract, not firing Corbin fast enough, drafting Dante Exum, the CBA, etc etc.

Some stuff on this in quick hits form before I forget:

Hayward Contract: Greg said something along the lines of that the team got boxed into a bad position regarding having to pay Gordon the max because of how Gordon's contract negotiation had gone over the previous season. On the subject of whether Hayward was "worth" the max Greg said that he believed that the team's system didn't play to Gordon's strengths and he was optimistic that Quinn Snyder would be able to maximize Gordon's talents. My uncle and Greg agreed that everyone would know pretty definitively if the contract was a mistake or not by about March.

Corbin: My uncle expressed that he didn't mind that the team lost a lot. He was upset that the team didn't play its core five young players together as much as possible. Specifically my uncle objected to a season spent watching Richard Jefferson play a lot (this apparently made Greg laugh). Greg indicated that he was philosophically against trying to tell the coach how to coach from the front office because then, if the team remained unsuccessful, the coach could easily just turn around and blame him and it becomes difficult to evaluate a coach's performance when you're also giving him instruction from above. Specifically, Greg indicated that he didn't want to be Jerry Jones.

Dante Exum: This was relayed to me as "50% chance he's a bust, 50% chance he's a superstar." Greg knows this is a dice roll. Greg is also apparently very high on Rodney Hood.

 

[Dr. Jones]

^Good stuff, tink.. thanks for taking the time to share.