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Jazz cancelled my family's season tickets after 36 years.

BTP said:
First NBA head coaching gig:
Philip Jackson - Chicago Bulls
Doc Rivers - Orlando, was COTY in his first season
Tom Thibodeau - Chicago Bulls, COTY year 1, tied the win record for first year coaches
Gregg Popovich - San Antonio Spurs
Jeff Hornacek - Phoenix Suns ;)


I think Corbin's failure has to do with his system. He played so many flex sets which depend too much on a very good point guard, which the Jazz didn't have for multiple seasons.
Also flex sets have really been limited in output, since everybody in the league trys to play Thibodeau's "2.9 Defense", which piloted successfully in Boston and got taken to another level in Chicago.

Coincidentally, I think Thibodeau's system is what may hinder Derrick Rose to live up to his hype. Since his knee injury the teams have really transformed their defenses to 2.9-style which really limits the effectiveness of Rose's strengths(avoiding contact, absorbing contact, drawing fouls) because these type of defenses have a lot of mechanisms that deny full penetration to the hoop.
And it's what really helps Dragic shine and a declining Chris Paul stay significant, because they control the midrange game.

Take for example a team like the Toronto Raptors of last year:
PG Lowry(Good 3 point shooter, very good passer, mediocre around the basket)
SG DeRozan(Improving, but still below average shooter, very good slasher,astonishingly good ballhandler, surprisingly good passer)
SF Terrence Ross(Skinny, streaky shooter, still efficient overall as a shooter)
PF Amir Johnson(Range until the free throw line, okay in a lot categories, good at timing his rolls to the basket, sees holes which help the ball handler make basic passes)
C Valanciunas(Can Dunk, improving, but still below avg touch around the basket, good rolling to the basket, good at setting screens)

So this team basically has 2 guys that can shoot. How the heck did they become a top3 regular season team after trading Gay?

They develop everything around Horns. Horns forces way more defensive decision making and rotations, and the angles it creates allow dribble penetration on multiple layers. These rotations create confusion in 2.9 defenses because they force more decisions and that includes a higher likelihood that mistakes are made and player are open.
This team basically has Johnson who can pop out for elbow Js and that's not good spacing, but because it includes so many multi layered screens, it allows your PG to make easy decisions and see the best out if he knows how to pace his dribble and work with hesitation.

The Jazz had just as good personnel with 1 exception, their coach was just brainwashed and didn't realize his system isn't working any longer without an elite PG and guys that really know how to move w/o the ball. He failed to fit his system towards his players strengths and that's why Corbin's coaching was miserable.
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What does Horns mean? A nickname for Valancunias?
 
So getting back to the topic, let me see if I have this straight...

A relative of the offended party, who just happens to be an attorney, makes a post excoriating Greg Miller and the heartless folks in the season ticket office. Several posters jump on the bandwagon. After all, it was such a cruel thing to do to a family that had just lost its patriarch. Only problem is this attorney had failed to get all the facts straight: the call was not made after his grandfather's death. It was made the day before. So what, then, was the original issue? The uncles could have renewed in the grandfather's name; he was still alive. Or did they miss a deadline?

Greg Miller himself then posts on the board and gives out the number of a subordinate he has assigned to the issue. A week passes. The uncles fail to follow up. Greg Miller, who I'm sure is a much busier man, is the one who keeps the issue on the front burner and follows up. Finally a call is made and a meeting arranged. At the meeting, Greg offers to give the uncle season tickets at the original price. Wasn't this the original problem - i.e. the uncles were losing their right to buy the season tickets the grandfather had?

The uncle refuses, claiming he has been damaged because other parties who would have split the cost have found alternative sources. Ummm, by my account, this process took just over a week between the time the uncle was informed he would lose the seats and the time Greg made his offer. Furthermore, one week of that delay was ENTIRELY the fault of sirkicky's uncle for not calling the contact number Greg Miller had provided. Sorry, this whole incident reeks of a shakedown by the uncle to just have Greg back down and give him some freebies for his troubles.

Kudos to Mr. Miller for explaining the ticket policies and for standing his ground. I've been critical of Greg quite a few times on this board. This time, I applaud him. It's not often a CEO would take so much time out of his schedule to deal with an issue this minor. BY all rights, he probably should have just left the issue to the head of the ticket office and maybe a more minor member of the Jazz front office.
 
Stifle Tower said:
So getting back to the topic, let me see if I have this straight...

A relative of the offended party, who just happens to be an attorney, makes a post excoriating Greg Miller and the heartless folks in the season ticket office. Several posters jump on the bandwagon. After all, it was such a cruel thing to do to a family that had just lost its patriarch. Only problem is this attorney had failed to get all the facts straight: the call was not made after his grandfather's death. It was made the day before. So what, then, was the original issue? The uncles could have renewed in the grandfather's name; he was still alive. Or did they miss a deadline?

Greg Miller himself then posts on the board and gives out the number of a subordinate he has assigned to the issue. A week passes. The uncles fail to follow up. Greg Miller, who I'm sure is a much busier man, is the one who keeps the issue on the front burner and follows up. Finally a call is made and a meeting arranged. At the meeting, Greg offers to give the uncle season tickets at the original price. Wasn't this the original problem - i.e. the uncles were losing their right to buy the season tickets the grandfather had?

The uncle refuses, claiming he has been damaged because other parties who would have split the cost have found alternative sources. Ummm, by my account, this process took just over a week between the time the uncle was informed he would lose the seats and the time Greg made his offer. Furthermore, one week of that delay was ENTIRELY the fault of sirkicky's uncle for not calling the contact number Greg Miller had provided. Sorry, this whole incident reeks of a shakedown by the uncle to just have Greg back down and give him some freebies for his troubles.

Kudos to Mr. Miller for explaining the ticket policies and for standing his ground. I've been critical of Greg quite a few times on this board. This time, I applaud him. It's not often a CEO would take so much time out of his schedule to deal with an issue this minor. BY all rights, he probably should have just left the issue to the head of the ticket office and maybe a more minor member of the Jazz front office.
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This is the funniest part of this whole episode. A CEO of a multi-billion dollar EMPIRE has to follow up on an issue on an internet message board no less!!!!
 
Astonished that this happened the way it did! Really, really impressed with Greg's actions and seeming interest in his customers, or people in general.
 
Stifle Tower said:
So getting back to the topic, let me see if I have this straight...

A relative of the offended party, who just happens to be an attorney, makes a post excoriating Greg Miller and the heartless folks in the season ticket office. Several posters jump on the bandwagon. After all, it was such a cruel thing to do to a family that had just lost its patriarch. Only problem is this attorney had failed to get all the facts straight: the call was not made after his grandfather's death. It was made the day before. So what, then, was the original issue? The uncles could have renewed in the grandfather's name; he was still alive. Or did they miss a deadline?

Greg Miller himself then posts on the board and gives out the number of a subordinate he has assigned to the issue. A week passes. The uncles fail to follow up. Greg Miller, who I'm sure is a much busier man, is the one who keeps the issue on the front burner and follows up. Finally a call is made and a meeting arranged. At the meeting, Greg offers to give the uncle season tickets at the original price. Wasn't this the original problem - i.e. the uncles were losing their right to buy the season tickets the grandfather had?

The uncle refuses, claiming he has been damaged because other parties who would have split the cost have found alternative sources. Ummm, by my account, this process took just over a week between the time the uncle was informed he would lose the seats and the time Greg made his offer. Furthermore, one week of that delay was ENTIRELY the fault of sirkicky's uncle for not calling the contact number Greg Miller had provided. Sorry, this whole incident reeks of a shakedown by the uncle to just have Greg back down and give him some freebies for his troubles.

Kudos to Mr. Miller for explaining the ticket policies and for standing his ground. I've been critical of Greg quite a few times on this board. This time, I applaud him. It's not often a CEO would take so much time out of his schedule to deal with an issue this minor. BY all rights, he probably should have just left the issue to the head of the ticket office and maybe a more minor member of the Jazz front office.
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That a great read, and an excellent job of putting the whole thing into perspective. The errors in Kicky's story literally changed everything. The Jazz ticket office was initially put in a very bad light, and the CEO responded by reaching out multiple times on an internet message board. Incredible! Major props to GMiller. I'm going to go back to one of his two posts and rep it. What pages were they on? Let's see how high we can get his rep power.

Edit: GMiller's posts were #62 and #149. His rep points are at 300 (including my newly delivered 33) and his rep adjustment power is still currently at 0.
 
Stifle Tower said:
So getting back to the topic, let me see if I have this straight...

A relative of the offended party, who just happens to be an attorney, makes a post excoriating Greg Miller and the heartless folks in the season ticket office. Several posters jump on the bandwagon. After all, it was such a cruel thing to do to a family that had just lost its patriarch. Only problem is this attorney had failed to get all the facts straight: the call was not made after his grandfather's death. It was made the day before. So what, then, was the original issue? The uncles could have renewed in the grandfather's name; he was still alive. Or did they miss a deadline?

Greg Miller himself then posts on the board and gives out the number of a subordinate he has assigned to the issue. A week passes. The uncles fail to follow up. Greg Miller, who I'm sure is a much busier man, is the one who keeps the issue on the front burner and follows up. Finally a call is made and a meeting arranged. At the meeting, Greg offers to give the uncle season tickets at the original price. Wasn't this the original problem - i.e. the uncles were losing their right to buy the season tickets the grandfather had?

The uncle refuses, claiming he has been damaged because other parties who would have split the cost have found alternative sources. Ummm, by my account, this process took just over a week between the time the uncle was informed he would lose the seats and the time Greg made his offer. Furthermore, one week of that delay was ENTIRELY the fault of sirkicky's uncle for not calling the contact number Greg Miller had provided. Sorry, this whole incident reeks of a shakedown by the uncle to just have Greg back down and give him some freebies for his troubles.

Kudos to Mr. Miller for explaining the ticket policies and for standing his ground. I've been critical of Greg quite a few times on this board. This time, I applaud him. It's not often a CEO would take so much time out of his schedule to deal with an issue this minor. BY all rights, he probably should have just left the issue to the head of the ticket office and maybe a more minor member of the Jazz front office.
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Agreed 100%.
 
Seems like this board has a few pretty unique opportunities right now since we know a Jazz Org account with links to the front office, under the name GMiller, is registered. So... we could either be adolescent and spam the heck out of it, OR we could use it as an opportunity to engage management in the way that is conducive to both sides.

For example, would seem prudent to compile a list of the great things you all love about the in game experience (I've never been, unfortunately, in SLC). The Miller's have invested in the arena... so what about those investments have really returned $$$ in terms of your fan experience? Then, compile a list of 2 or 3 realistic experiences that could be approved. When you have that all down, then some like Colton could PM that account with a link to the poll and a summary of the final results.

If this board provides value added contribution to them, then I'm sure we could get some kudos back. Perhaps a yearly kickoff chat with GMiller or something.

I don't get the sense that the Millers run the Jazz for the money. They view it as a key part of this community. They make way more $$$ in other places... and I know in my own businesses that I spend my time where I make a return.

Or, we can just continue to be the typical juvenile junk humor board with flashes of great insight that keep most of us lurkers around. But I doubt GMiller himself will spend much time on it. This board would just go back to being monitored by someone in front office PR...

As an out of state Jazz fan, this board is about a close to "Jazz community" as I ever get. I attend Jazz games in San Antonio, Boston, NY and LA. Not exactly the hot bed of Jazz fandom. I would love to get a chance to interact with the Jazz organization, and this could be a pretty cool avenue.
 
Stifle Tower said:
So getting back to the topic, let me see if I have this straight...

A relative of the offended party, who just happens to be an attorney, makes a post excoriating Greg Miller and the heartless folks in the season ticket office. Several posters jump on the bandwagon. After all, it was such a cruel thing to do to a family that had just lost its patriarch. Only problem is this attorney had failed to get all the facts straight: the call was not made after his grandfather's death. It was made the day before. So what, then, was the original issue? The uncles could have renewed in the grandfather's name; he was still alive. Or did they miss a deadline?

Greg Miller himself then posts on the board and gives out the number of a subordinate he has assigned to the issue. A week passes. The uncles fail to follow up. Greg Miller, who I'm sure is a much busier man, is the one who keeps the issue on the front burner and follows up. Finally a call is made and a meeting arranged. At the meeting, Greg offers to give the uncle season tickets at the original price. Wasn't this the original problem - i.e. the uncles were losing their right to buy the season tickets the grandfather had?

The uncle refuses, claiming he has been damaged because other parties who would have split the cost have found alternative sources. Ummm, by my account, this process took just over a week between the time the uncle was informed he would lose the seats and the time Greg made his offer. Furthermore, one week of that delay was ENTIRELY the fault of sirkicky's uncle for not calling the contact number Greg Miller had provided. Sorry, this whole incident reeks of a shakedown by the uncle to just have Greg back down and give him some freebies for his troubles.

Kudos to Mr. Miller for explaining the ticket policies and for standing his ground. I've been critical of Greg quite a few times on this board. This time, I applaud him. It's not often a CEO would take so much time out of his schedule to deal with an issue this minor. BY all rights, he probably should have just left the issue to the head of the ticket office and maybe a more minor member of the Jazz front office.
Click to expand...
And boom goes the dynamite.

On a side note, anyone else tired of entitlement?
 
Corbin interviewed for some jobs, and didn't land any of them, including a job as head coach at DePaul (his alma mater [who are basically irrelevant]). Lots of guys get interviewed, I didn't see Corbin as a particularly hot name at the time and don't in hindsight either.

Hiring him for the following season before seeing how he performed was a flagrant error. I fail to see the upside.
 
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