FedEx
A few times recently I have ordered something online from somewhere other than Amazon. The seller uses FedEx for shipping. Shipping estimate says like 9 days. A few days after the order FedEx is like "Yo, we're actually gonna get that **** to you in 7 days! Dope, right?" and I'm like that's nice. Then the day it is now scheduled to be delivered arrives the status still says scheduled to be delivered today but the package is listed as being in Wamsutter, WY and it's 3pm. Package doesn't get delivered, but that's okay sort of because this was "early" based on the original delivery estimate. Next day I check the status and it still shows scheduled to be delivered yesterday but the package is now in North Salt Lake so I figure they might get it out today or tomorrow and still meet the original estimate.
Nope
Next day, which is the originally estimated day status has changed to Delayed Updated Delivery Pending.
Next day, original estimated delivery +1, still delayed pending blah blah blah
Next day, +2, delayed pending.
This has now happened 3-4 times in the last few months with FedEx. This doesn't happen with UPS. They tell you the day it's going to be delivered and they deliver it that day. Amazon's "TBA" deliveries have their issues, but they usually get it to you on the day they promise, even if they decide to give it to your neighbor for the 10th time.
Why does FedEx suck so bad? I used to think of them as the premium delivery service.
A few times recently I have ordered something online from somewhere other than Amazon. The seller uses FedEx for shipping. Shipping estimate says like 9 days. A few days after the order FedEx is like "Yo, we're actually gonna get that **** to you in 7 days! Dope, right?" and I'm like that's nice. Then the day it is now scheduled to be delivered arrives the status still says scheduled to be delivered today but the package is listed as being in Wamsutter, WY and it's 3pm. Package doesn't get delivered, but that's okay sort of because this was "early" based on the original delivery estimate. Next day I check the status and it still shows scheduled to be delivered yesterday but the package is now in North Salt Lake so I figure they might get it out today or tomorrow and still meet the original estimate.
Nope
Next day, which is the originally estimated day status has changed to Delayed Updated Delivery Pending.
Next day, original estimated delivery +1, still delayed pending blah blah blah
Next day, +2, delayed pending.
This has now happened 3-4 times in the last few months with FedEx. This doesn't happen with UPS. They tell you the day it's going to be delivered and they deliver it that day. Amazon's "TBA" deliveries have their issues, but they usually get it to you on the day they promise, even if they decide to give it to your neighbor for the 10th time.
Why does FedEx suck so bad? I used to think of them as the premium delivery service.